Terms & Conditions

The below terms and conditions  Parties interested in purchasing merchandise from azhuhair Hair (hereinafter "Members" or "Customers") should understand and agree to the following terms and conditions before placing an order.

1,In the event that delivery could not be completed due to an error in the customer's data entry, we will bear no responsibility. If the customer would like to have the order re-shipped to the correct address, then we will ask the customer to pay the actual, full price of the shipping costs.

2,We strive to ship your order within 3-5 business days from the day it was placed. (Excluding Saturday, Sunday, holidays, and days in which we are closed for business)

3,we can ship to North America, South America, Oceania, Middle East, Europe, Africa ,Asia

4,To be eligible for return and/or exchange of merchandise, customers must contact azhuhair Hair with information regarding the items, which wished to be returned within 14 days of receipt of shipment, by e-mail. After contact, we will only accept returns of items that we have confirmed for return. (please take 3 photo which appoint where the goods defective and damaged clearly and your name, member’s number, and order number, email to : yanglili886@126.com)
We won’t accept a return and/or exchange if customers contact us after the 14-day, or returns the merchandise to us without prior notice.
Please check the following reason as the standard rule for exchange goods:
The good is not as same as the customer order.(wrong item)
The good is damaged or defective.
(For the above reasons, there are no need to send the goods back, but must take 3 photo which appoint
Where the goods defective and damaged clearly and email to :yanglili886@126.com)
If the Customer is not satisfied with the items (ex. color or print, the size does not fit, etc.), the Customer is responsible for all shipping costs incurred,send the items back to azhuhair by EMS or air parcel after azhuhair agree to return the goods within 3 days. We’ll refund your payment by credit card. (The currency is by US Dollars ONLY)
We do not accept returns in the following reasons:
A) Customer has not informed azhuhair about returns within 14 days after the receipt of the goods
B) Goods that have been used or worn once
C) Items without the original case or package
D) Cosmetics or skin care products and health foods which the package has been opened
E) Items, which has been adjusted or cleaned by customer.
F) Item that has been soiled or damaged by the Customer (cosmetics, fragrance, smells included)

5,we accept paypal for payment, any other payment ,pls contact support  emai :yanglili886@126.com